Rogerio Job

I “upgraded” immediately from Camtasia Studio 3, which they gave away free for about one month in December (thank you…) at a cost of $150… and now less than one year later I am definitely NOT delighted at all that now I would have to pay another $150 to upgrade to Cam Studio 6.

I wrote to Techsmith and I received a very curt answer: I have the option to not pay and stay with Cam Studio 5, or I have the option to upgrade to Cam Studio 6 for $150, or I have the option to upgrade and also buy an “upgrade policy” for an additional $75, with which we can upgrade “within one year” for the bargain price of $75…

There is no guarantee that there will be an upgrade within one year. So in fact it would be equally expensive to upgrade to Cam Studio 6 and buy the policy for $225 + $75 to upgrade to Studio 7, than to buy a new Cam Studio 7 when and if it comes out within one year.

So in fact it makes sense to not buy the “upgrade policy” and in fact I am debating whether or not to pay another $150 for the upgrade in the first place. I am one of those that feels it is unfair, I feel I am being stuck with an upgrade that only has one feature that interests me, and that feature should have been included when I bought version 5.

Lon, a question: now that you have “upgraded” to Cam Studio 6, can you still use Cam Studio 5 so that you can still have FLV output when you want it? Or… Let us suppose that you can… you would still have to produce the video two times, once in Version 5, once in version 6… but you say you need FLV output for FLV Media Player… so you either have to decide whether it is more important to use version 5 so you can use FLV Media Player, or forget about FLV Media Player and menus…

Am I right, I think I should skip Cam Studio 6? Which new feature is truly important about Cam Studio 6?

The ability to unlock video and sound is the single feature that seems important to me, because I don’t need for it to be “faster”… and who really cares so much about high definition, if content of a video is what is truly important…?

So the ability to edit video and sound is the only really important improvement, and Techsmith should have included that in version 5… so they only fixed a mistake… in my opinion they shouldn’t charge $150 because they fixed an omission… they should charge zero… or… I would settle for $75 if it also would include their “upgrade policy”… (you can upgrade next year, if they have an upgrade, for $75…)

It seems to me that if I would decide for Techsmith, they would be more customer friendly. – Ellis Toussier
http://www.rajeun.net/rejuvenation.html

Thanks for a great review. I upgraded to v6 yesterday, Nov. 6th and it seems to produce videos a little faster than v5.

One Note:
When I run an Express Show with TOC in IE7, clicking on the link in the TOC at the beginning of the video crashes IE7. Also, using the slider also crashes IE7. The error message indicated that an Adobe plug-in failed.
When I called TechSmith support, on Nov. 6th, they knew about the bug, that TechSmith determined it was an Adobe problem, and that Adobe techies were working on it.
The only work=around suggested: Run my videos in Firefox where no problems have been encountered. No idea when the bug will be fixed for IE7.

Second note:
You said in your post:

Camtasia Studio 6 will still not be my main video editor (I use Sony Vegas Movie Studio Platinum) because I have much greater control and the ability to add multiple video and overlay tracks.

Perhaps you can share with us here or in your video tutorials how you use Sony Vegas Movie Studio Platinum

Thanks again for a great v6 review.

Cheers,
Rich

Great review and thanks and like you I’m especially excited about the ability to unlock the audio and video tracks.

I will be upgrading

Monique Terrell, Virtual Assistant
Sparkle Professional Office Services, LLC
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